Import
We would like to assure you that for our company ZaArt Creations SIA EE with VAT number 9999999999, based in RHODES, P.C. 85100, the protection of our customers’ personal data is of primary importance. For this reason, we take appropriate measures to protect the personal data we process and to ensure that the processing of personal data is always carried out in accordance with the obligations set by the legal framework, both by the company itself and by third parties who process personal data on behalf of the company.
Data Controller – Data Protection Officer (DPO)
Our company informs you that, for the purposes of carrying out its business activities, it processes personal data of its customers in accordance with applicable national legislation and the European Regulation for the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) as applicable.
For any issue regarding the processing of personal data, please contact our company’s personal data department at the email: info@zaartcreationsgr
What is the purpose of processing and how do we use your personal data?
We use your data in various ways which differ depending on the purpose of processing.
There are cases in which our company will not be able to take action if it does not have specific Personal Data, such as your Personal Data required when processing your orders so that they can be delivered by the carrier to you and not to another third party.
The purposes of processing your personal data are:
The provision of the services you assign to us and wish to receive from us, such as the purchase of products you wish to purchase from us. More specifically, in order to deliver your orders and to be able to support you after the sale, the necessary information we need is:
your first and last name and for businesses the company name, profession, VAT number and tax office, so that the employee making the delivery knows to whom he should deliver
the billing and/or delivery address so you can pick up at your location
your phone number so we can contact you regarding your order
your email address, so that you can receive updates regarding your order
All of the above is necessary for the prevention and detection of fraud against you and against our company.
Upon your consent and provided that you have provided us, either when creating a member account or when subscribing to our newsletters and personalized communication, with your possibly necessary information, the following options are also provided:
To subscribe to our newsletters, to receive updates and offers, you must provide us with your email address. By subscribing and giving your consent, you will be able to receive all our updates and offers that we send via email and text messages or Instant messaging via related services (for example, SMS, Viber, Push Notifications, etc.)
To create a Member Account, you must provide us with your email address and set your own personal passwords. By creating a member account in accordance with the above and your respective consent, you will place your next orders without having to re-enter your details. You will now be able to enjoy an optimal experience with access to your account details and all the settings offered on your account page. This way you gain access to all your details so that you can complete or modify them as appropriate. You can register in your account all the necessary details for the execution of your orders, so that you do not have to complete them every time you want to place an order.
Credit/Debit Card Details
Your credit card details are requested upon completion of your orders if you choose the relevant payment method and concern exclusively their electronic transmission via a secure environment to the banking institution for the completion of your payment only. Our company does not store any credit card details in its systems, beyond the last 4 digits of the card number, so that identification can be made if necessary.
What are the reasons for processing your personal data?
We only process the personal data you provide to us when we have a legitimate reason to do so.
Reasons for processing your personal data include:
the provision of the services you assign to us and wish to receive from us, such as for example the purchase of products and consequently the fulfillment of our contractual obligations in this context, for the proof of your orders, for after-sales support, to communicate with you regarding your orders and generally where reasonably necessary or required to comply with legal or regulatory requirements, resolve disputes, prevent fraud and abuse or enforce the terms and conditions.
compliance with an obligation imposed by law, such as regulatory compliance for tax purposes.
the consent you provide under the specific conditions set by the legal framework, in order to: subscribe to newsletters, receive updates on products, services, offers, participate in a satisfaction survey, send you personalized updates, etc.
Where is your data transferred?
Our company transfers personal data to third parties, to whom the company assigns the processing of personal data on its behalf.
Specifically, the data is transferred only to companies cooperating with our company that provide services for the purpose of sending advertising material and personalized offers. Also, for the purposes of implementing the sales contract, data is transferred to cooperating companies that have been assigned the execution of part of the contract, such as transport companies or pickup points selected by you.
Storage Period
The data storage period is decided based on the following specific criteria, depending on the case:
When processing is imposed as an obligation by provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require.
When processing is carried out on the basis of a contract, your personal data is stored for as long as is necessary for the performance of the contract and for the establishment, exercise, and/or defense of legal claims based on the contract.
For the purposes of marketing activities, your personal data will be retained until you withdraw your consent. This can be done by you at any time. The withdrawal of consent does not affect the lawfulness of the processing that was based on consent during the period before its withdrawal.
We also retain your account data for as long as you maintain it and have not requested its deletion. Your data, which you provide to us in order to provide you with services, will be retained for as long as necessary so that we can continue to provide you with those services. If reasonably necessary or required to comply with legal or regulatory requirements, resolve disputes, prevent fraud and abuse or enforce our terms and conditions, we may retain some of your information, as required, even after your account has expired or we no longer need to provide you with your services.
To withdraw your consent, please contact our company’s Data Protection Officer (DPO) at: [email protected]
What are your rights in relation to your personal data?
Every natural person whose data is processed by our company enjoys the following rights:
Right of access
You have the right to be aware of and verify the lawfulness of the processing. Therefore, you have the right to access the data and receive additional information about its processing.
Right to correction
You have the right to review, correct, update or modify your personal data.
Right to erasure
You have the right to request the erasure of your personal data when we process it based on your consent or in order to protect our legitimate interests. In all other cases (such as, but not limited to, when there is a contract, an obligation to process personal data imposed by law, public interest), this right is subject to specific restrictions or does not exist depending on the case.
Right to portability
You have the right to receive your personal data free of charge in a format that allows you to access, use and process them using commonly used processing methods.
Right to withdraw consent
Finally, our company informs you that where processing is based on your consent, you have the right to freely withdraw it, without affecting the lawfulness of the processing that was based on your consent before you withdrew it.
To withdraw your consent, please contact us at [email protected]. You can also use the unsubscribe or account deletion options by following (clicking) the corresponding link in our electronic communications.
Personal Data Security
Our company implements appropriate technical and organizational measures aimed at the secure processing of personal data and the prevention of accidental loss or destruction and unauthorized and/or unlawful access to them, use, modification or disclosure. In any case, the way the internet operates and the fact that it is free to anyone does not allow guarantees to be provided that unauthorized third parties will never be able to violate the applied technical and organizational measures, gaining access and possibly using personal data for unauthorized and/or unlawful purposes.
Cookie information
What are Cookies?
Cookies are small files with information that a website stores on a user’s computer (usually in a web browser such as Chrome, Opera, Mozilla Firefox, Edge, etc.), so that each time the user connects to the website, the latter can retrieve said information and offer the user related services. A typical example of such information is the user’s preferences on a website, as indicated by the choices the user makes on that website (e.g. selection of specific “buttons”, searches, advertisements, etc.).
How and why do we use Cookies?
Our online store uses Cookies to collect online activity information, to store your preferences and settings, and to optimize your site navigation experience.
We also use cookies to personalize content and ads, provide social media features, and analyze your traffic. In addition, we share information about how you use our website with social media, advertising, and analytics partners, who may combine it with other information you have provided to them or that they have collected in connection with your use of their services.
Cookies do not harm your device in any way and may allow us to offer you faster and better navigation on our website.
We store on your device the cookies that are absolutely necessary for the operation of the website. By continuing to use our store website, you accept the use of cookies.
By disabling Cookies or withdrawing your consent, certain features of the website will not be available. In addition, the performance and functionality of the website may be affected.
How can you delete Cookies?
You can delete cookies and disable their use. Select the browser you are using and follow the instructions:
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